Delivery Information

At Vordilive, a brand under Fuzhou Lanmao Trading Co., Ltd., we are committed to delivering your furniture safely and efficiently to your designated address. This page outlines key details about our delivery process, timelines, costs, and important guidelines for your reference.

Processing & Shipping Time

Once your order is confirmed and payment is received, we will process and arrange shipment within 3–7 business days. Custom-made furniture may require a longer processing period, which will be clearly stated on the product page. Delivery times vary by destination and shipping method, usually ranging from 7 to 30 business days after dispatch. All timeframes are estimates and not guaranteed.

Shipping Costs

Shipping fees are calculated based on product weight, dimensions, delivery location, and selected shipping method. The exact cost will be displayed at checkout before you complete your purchase. Additional charges may apply for remote areas, oversized furniture, or special delivery requests.

Delivery Requirements

A valid signature is required upon receipt of most furniture items. Please ensure someone is available to accept the package and inspect its condition. If you provide incorrect or incomplete address information, additional fees or delivery delays may occur, for which we shall not be held responsible.

Inspection & Damaged Items

We strongly recommend inspecting all items immediately upon delivery. If you receive damaged, defective, or incorrect products, contact our customer service team within 48 hours with supporting photos and details. We will assist with replacement, return, or other suitable solutions promptly.

Restrictions

We currently deliver to most regions worldwide, but certain remote or restricted areas may be unavailable. For large or heavy furniture, additional handling or assembly services may be offered at an extra cost, subject to local availability.

We reserve the right to update this delivery information without prior notice. For further inquiries about your shipment, please contact our support team.